Trek issues recall of 720 disc and 24h Bontrager Approved TLR Disc wheels due to spoke breakage

You know how this goes, if you happen to have a 2015, 2016, or 2017 Trek 720 disc, you should stop riding it and head to your local Trek Dealer. The same goes for the wheels that were on the bike, the Bontrager Approved TLR Disc 700c 24h wheels. The reason for the most recent recall is a higher rate of spoke breakage on those wheels which were sold on the 720 or sold separately. Spoke breakage doesn’t usually lead to a recall, but in this case there were apparently enough spokes breaking that it needed to be addressed.

As usual, owners of affected bikes or wheels will be given a new wheel set along with installation free of charge, and you’ll also be eligible for a $100 coupon for Trek or Bontrager merch.

Full release after the break…

From Trek:

A limited number of model year 2015, 2016 and 2017 Trek bicycles were made with a wheel set that exhibits a higher rate of spoke

breakage. On the front wheel of the bicycle, a broken spoke could engage with the brake caliper, causing the bicycle to stop suddenly,

resulting in a serious accident.

Your safety is very important to us. Therefore, Trek will replace the wheels on an affected bicycle or an affected aftermarket wheel, free of

charge. This letter contains important information regarding what to do next if you think you may have purchased one of these bicycles or

aftermarket wheels.

AFFECTED MODELS

Only model years 2015, 2016, and 2017 720 Disc bicycles and Bontrager Approved TLR Disc 700C 24H front and rear wheels are

affected.

DO NOT RIDE YOUR BICYCLE UNTIL THE WHEEL HAS BEEN INSPECTED

If you break a spoke, it could engage the brake caliper and you could be involved in a serious accident. Do not ride this bicycle until your

dealer has inspected the bicycle to determine if it is affected by this recall.

WHAT TREK WILL DO FOR OWNERS OF A RECALLED BICYCLE OR AFTERMARKET WHEELS

If you own a bicycle (or wheel) that is affected by this recall, Trek will provide you—through your Trek dealer—a free replacement of the

wheel set on your bicycle, including free installation. If you purchased an affected aftermarket wheel, you will receive a replacement wheel

through your Trek dealer.

In addition, when your recalled product has been repaired, Trek will give you a coupon worth $100 to use toward any Trek or Bontrager

merchandise. The coupon is good through December 31, 2017 and has no cash value. If you have any questions, please contact your Trek

retailer.

THANK YOU FOR BUYING A TREK BICYCLE

We sincerely apologize for any inconvenience this problem might have caused you. We value you as a customer and want you to enjoy

your Trek bicycle. We hope that after your Trek bicycle is repaired, you will continue to safely enjoy cycling.