Is your fear of broken carbon holding you back from a sweet upgrade? ENVE is hoping to allay those fears with an impressive new Incident Protection program. To show their confidence in their own products, and help out customers with any potential issues, ENVE is adding a lifetime protection policy for the original owner of their components.
What does the Lifetime Incident Protection policy cover? If you happen to damage your ENVE product while riding or an accident (riding, crashing, driving your bike into your garage, driving over your bike, melting your wheel with an exhaust pipe, etc.) then you’re covered.
In the case that your ENVE rim, fork, handlebar, stem, or seatpost is damaged, the ENVE product will be replaced at no cost to the original owner with parts, labor, and return shipping all covered by ENVE. Note that consumable parts like brake pads, bar end plugs, bar tape, decals, bearings, tubeless tape, etc. are not covered.
To qualify, you must be the original owner of the parts – so you’d better bring receipts. Product registration is recommended which will help speed up the process. The program is available retroactively to everyone who already own an ENVE product as well – not just new purchases. ENVE still offers a 5 year limited warranty on their products as well, though that covers defects in materials and workmanship, not accidents or crashes like the new Incident Protection.