Home > Other Fun Stuff > Advocacy & Industry News

Ortlieb Black Friday Repair Week. Fix it, Don’t Replace It! Free UK Fixes & Global Repairs

Ortlieb Repair Week, fix it don't replace it, Black Friday free & discounted bag repairs service, heat-welded patch
3 Comments
Support us! Bikerumor may earn a small commission from affiliate links in this article. Learn More

To celebrate Black Friday with a more sustainable approach to consumerism, Ortlieb Repair Week brings free and discounted bag repairs to more cyclists. Fix it, don’t just replace it! Already coming with a 5-year warranty when the German waterproof bag maker will fix any fault you have with their products, this week only UK customers can get free repairs for older bags too. And those in mainland Europe will save 40% off older repairs.

Ortlieb Repair Week: low cost & free fixes make old bags new

Ortlieb Repair Week, fix it don't replace it, Black Friday free & discounted bag repairs service, sustainability
(Photos/Ortlieb)

Ortlieb has always pushed a more sustainable approach to consumerism with made-in-Germany waterproof bags that are built to last, and come with a generous 5-year warranty. Have a failure with an Ortlieb backpack, touring bag, or bikepacking pack, and they’ll fix it for free.

Now to celebrate fight the wild over-consumerism influx of Black Friday Deals bombarding your inbox at the moment… Ortlieb is reminding you not to buy a new bag, when the old one just needs a little love. Maybe a bag needs a patch, maybe a piece of broken hardware replace?

Ortlieb Repair Week, fix it don't replace it, Black Friday free & discounted bag repairs service, replacement parts

In fact, Ortlieb has been greatly expanding their service network in the past year. In Germany, they have increased the number of service retailers from just under 15 in 2022, to now 53 in 2023.

How To: Get a bag repaired around the world?

Ortlieb Repair Week, fix it don't replace it, Black Friday free & discounted bag repairs service, on-site patch

In the UK, Ortlieb distributor Lyon Equipment is offering free repairs this week only (November 20-26). Reach out to them directly via email here to get in touch and schedule your repair ASAP. You’ll only have to pay shipping.

Ortlieb Repair Week, fix it don't replace it, Black Friday free & discounted bag repairs service, good as new

In Europe, Ortlieb in Germany is taking bags in for repairs beyond the regular warranty, getting your bags bag to prime state for a 40% discount on repairs services this week. Reach out to one of those 53 authorized Ortlieb service partners in Germany. It’s not just their Heilsbronn HQ where the gear is made. But Ortlieb trained a lot of qualified retailers to make high-quality repairs, too.

In the US, Ortlieb Repair Week extends from now until December 3rd, as well. So get those bags in for the same 40%-off repair services. Reach out in the US for repairs by email here to get the ball rolling.

Ortlieb Repair Week, fix it don't replace it, Black Friday free & discounted bag repairs service, replacement hardware

Throughout the rest of the world, you can still take your less than 5-year-old bag to any Ortlieb retailer trained as a service partner for free repairs. And you can always fix older bags too, for a reasonable fee. Most assuredly cheaper for your wallet and better for the environment than wastefully buying something brand new.

Reach out via the Contact Us form from their Service & Support webpage. Or, read more about Ortlieb sustainable strategies at:

Ortlieb.com/Sustainability

Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

3 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Fig Ciocc
Fig Ciocc
1 year ago

Great company. I’ve got a seat bag from them with 100,000 miles on it which is still good just eventually got a bit rattly in the mount over many years of riding in desert environment.

nooner
nooner
1 year ago

Here in the states REI carries Ortlieb. It would be nice if REI could help facilitate Ortlieb repairs.

dontcoast
1 year ago
Reply to  nooner

Facilitate shipping your bags to Washington State for you?
You might want to try UPS?

Subscribe Now

Sign up to receive BikeRumor content direct to your inbox.