Home > Bike Types > eBike

Specialized expands Levo/Kenevo recall to more batteries over fire concerns

specialized recallPhoto c. Specialized
9 Comments
Support us! Bikerumor may earn a small commission from affiliate links in this article. Learn More

This week, Specialized announced an expansion of a May 2021 recall affecting battery packs used with two of its electric mountain bikes.

The initial recall affected battery packs for first-generation Turbo Levo and Kenevo models manufactured between 2017 and 2019.

2016 specialized levo
2016 Specialized Turbo Levo. Photo c. Zach Overholt

Now, the company has expanded the scope of the recall with additional battery part numbers and manufacturing dates. It posted the safety notice on its website.

Specialized plans to contact riders that may be affected, both via email and a notification on Turbo Mission Control, the company’s proprietary app.

For an uncertain number of the battery packs (likely less than 15 percent of all units), conductive water (salt or chlorinated, for example) can penetrate the seal around the Control Pad. In “very rare cases,” that could trigger a short-circuit, posing a fire or burn hazard, Specialized said.

It’s only likely to happen through repeated pressure-washing, the company said. As of this writing, Specialized had not specified whether it received reports of any incidents or injuries due to the recall. Understandably, the brand seems to be erring on the side of caution given that as ebikes have surged in popularity in recent years, reports of deadly fires ignited by their batteries from unspecified brands have increased.

battery recall specialized

Specialized Levo recall: does it affect your bike?

The recall includes first-generation Levo and Kenevo bikes, which have the Control Pad located on the side of the battery.

specialized kenevo
2018 Specialized Kenevo. Photo c. Specialized

If your Control Pad is not located on the side of the battery, then the recall doesn’t include your bike. Affected bikes and parts include:

  • Levo FSR bikes from 2016-2018
  • Levo HT bikes from 2018-2021
  • Kenevo FSR bikes from 2018-2019
  • Specialized M1 batteries from 2016-2021

Specialized also offers a handy video to help customers identify if their battery is included in the recall.

What to do

Do you own one of the above bikes or batteries? If so, Specialized asks you to reach out to the closest Authorized Specialized Retailer.

They will inspect the bike and repair the battery pack for free, which involves re-gluing the Control Pad to seal it more effectively.

“If you checked your battery pack as part of the original recall and determined it was not affected, please check it again to confirm whether your battery is now included within the expanded scope,” Specialized said in the recall.

Subscribe
Notify of
guest

This site uses Akismet to reduce spam. Learn how your comment data is processed.

9 Comments
Oldest
Newest Most Voted
Inline Feedbacks
View all comments
Michael Whitfield
Michael Whitfield
1 year ago

Riding along the beach with a 25 knot on shore wind (all week long). Salt spray is real…

Speshy
Speshy
1 year ago

So what happens if your e-bike bursts into flames in backwoods forest in the middle of the summer and causes a billion-dollar forest fire?
Again, e-bikes are dumb and don’t belong on trails.

Tony P
Tony P
1 year ago
Reply to  Speshy

I don’t think ebikes are dumb, I think suggesting strict and rigid regulation would be better than just turning your nose up to it….food for thought

Keneasy
Keneasy
1 year ago
Reply to  Speshy

I have a Levo and Kenevo and both are at home in the woods. Reliability has been an issue but these are by far the funnest (not fastest) bikes I’ve ever ridden.

eBikes don’t cause forest fires. Even if one did, it doesn’t mean we should stop harnessing the power electricity.

Like most intelligent life we improve and move on. It doesn’t have to be your cup of tea but that doesn’t mean it can’t be mine.

4mcdago
4mcdago
1 year ago
Reply to  Speshy

Phones, gopro’s, wireless shifters Ect have batteries. You best get. A single speed direct drive hard tail rigid front … all that gear ghanging causes sparks. I’m sure a smart person like you knew that

Kraut
Kraut
1 year ago
Reply to  4mcdago

Your point is so bad lol. Even if the OP’s comment was a little out there.. saying that a phone battery, go pro, or shifter battery can start a forest fire is wild.

My grandmother’s hearing aid has a battery, should probably keep her out of the woods just in case.

peter
peter
1 year ago
Reply to  Speshy

Speshy, I get you puritanical slant, I really do. But now I’m a bit old to do the better (steeper) trails on my MTB it’s my E that’s letting me still enjoy my sport. Please don’t look at this just through a pure lens, I’d be very upset if I couldn’t ride because people with a concrete view of things say I couldn’t.

mildred
mildred
1 year ago

This is a bigger problem than perhaps Specialized is willing to admit.
Their own UK office and warehouse burnt down last year – battery fire perhaps?

Miguel Oliveira
Miguel Oliveira
10 months ago

Boa tarde sou portador de uma specialized turbo levo 2017 onde avariou a bateria por ter entrado água e a specialized nao me deu a devida assistência terei de comprar uma nova quando deviam resolver o problema de um bom cliente

Subscribe Now

Sign up to receive BikeRumor content direct to your inbox.

Subscribe Now

Sign up to receive BikeRumor content direct to your inbox.