SRAM is delivering mechanical disc and rim brake replacements this week to consumers and dealers affected by the recall. They’re also stating that new, MY2015 hydraulic versions will be available and shipping as early as mid-April this year!
For consumer, you’ll have the option to upgrade to the new hydraulic systems at no charge, or keep the mechanical replacements and receive a $200 (€150) refund. You’ll need to go through your dealer for all of the above -recall, replacement and upgrade- as well as register on the official recall website. SRAM will reimburse the dealer for the cost of installation and related labor.
Retailers should contact SRAM Dealer Service to coordinate replacements. This includes customers’ parts and bikes on the showroom floor, the latter getting a joint effort from SRAM and the bicycle manufacturer to help sell through existing inventory already in the shop. More details on that program coming Monday, January 27th.