Trek and Bontrager’s updated Carbon Care Wheel Loyalty Program now covers all damage to carbon wheels within the first 2 years of ownership, a guarantee meant to put any consumer at ease. The program goes into effect immediately and covers all stock or aftermarket purchases made within the last two years. The update also offers discounted rebuilds or replacements for all original owners, regardless of purchase date which extends past the first two years. Bontrager has provided policy details and costs of repairs and replacements for current wheel models here.
Bontrager Wheels Product Manager, Graham Wilhelm, affirms that, “Wheels take a lot of punishment [and] riders want the assurance that if something does go wrong, they haven’t wasted their money. With Bontrager, you get confidence in your purchase along with the amazing performance of our carbon wheels.”
It’s worth noting that Bontrager already backs all of their products with an Unconditional Bontrager Guarantee which allows for refunds or exchanges within 30 days of the original purchase, if unsatisfied. The brand also offers free replacement of any Bontrager helmet if it’s impacted in the first year under the Bontrager Crash Replacement Guarantee.
Bontrager offers a number of tubeless-ready carbon wheel models, both road and mountain, at prices ranging from $314.99 to $1249.99, and with the new Carbon Care Wheel Loyalty program, it’s easier than ever to upgrade to carbon. For full spec lists and features, check out their extensive carbon wheel lineup here.