While we’re busy lining up a proper tour for this fall, HIA Velo sent over this video as a taste of things to come. If you read our Guru factory tour parts one and two a couple years ago, some of it will look familiar. And we’re very, very excited to see what else they’ll be bringing to the table. It starts off a little slow, but gets going and mentioned something we found very interesting: When you can send your bike in for warranty or repair to the same people that actually made it, that brings a whole new level to customer service. Of course, we all hope we’ll never have to send our bikes in, but should you need to, that’s a unique selling point in a day of overseas production that’s all but anonymous. Check out our initial story on HIA Velo to see what’s up down in Arkansas.
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