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VIDEO: The LEGO bike shop experience gets real

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From Oxburger Studios comes a new twist on the brick and mortar bike shop experience. Any of this sound familiar?

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Swede1
Swede1
5 years ago

Green color technology is exactly what I’ve been looking for!!!

ol shel
ol shel
5 years ago

The industry has created categories between each category. Most shops only have a few employees, none of whom are paid enough to have each style bike, nor do they have the time to ride all the individual disciplines.

So, who’s to blame when the shop person isn’t more knowledgeable that you about one specific niche?

Bill
Bill
5 years ago
Reply to  ol shel

I think this is really just a dig at how dumb the lego bicycles are.

Jeffrey Shore
Jeffrey Shore
5 years ago

For it to be more realistic, the customer should find a bike he likes, then leave, go home and order it online.

Champs
Champs
5 years ago
Reply to  Jeffrey Shore

Or he could have brought in his old bike for a basic adjustment and walked out half an hour later with a still-broken bike because they can’t fix it for less than $100 before the riding season is over.

LowRider
LowRider
5 years ago
Reply to  Champs

Then learn how to fix your bike. It’s not rocket science

Blockhead
Blockhead
5 years ago
Reply to  LowRider

Not rocket science, LEGO SCIENCE!!! It’s a snap.

BryceU
BryceU
5 years ago

The same situation exists in other consumer markets. Instead of a bike, substitute a computer for personal use and you can make the same video of a guy walking into Best Buy to see/learn about the latest in Game PC builds.

Tyler Durden
Tyler Durden
5 years ago

I’m surprised to see no comments on armchair experts.

The customer in this situation is no less stereotypical or frustrating than the shop employee; knowing all the details/specs/etc., but with zero real world skills or ability to even tell if a part is better or worse were they to ride them in a blind test… Back in my shop days, these customers were the worst!

Anonymous
Anonymous
5 years ago
Reply to  Tyler Durden

Someone is touchy. The customer asked lots of questions based on marketing materials he was exposed to, that’s not the same as being an armchair expert. An armchair expert would have an opinion of what is better, even if he had no real world experience with it. The closest he came to that was saying he wanted a new bike with modern geometry. But to an employee that is intimidated by all those things, they might appear the same.

Aaron
Aaron
5 years ago

Chapeau, that was great.

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